{"id":737,"date":"2023-06-05T15:09:39","date_gmt":"2023-06-05T06:09:39","guid":{"rendered":"https:\/\/www.gyuroot.com\/wordpress\/?p=737"},"modified":"2023-06-05T15:23:24","modified_gmt":"2023-06-05T06:23:24","slug":"service-level","status":"publish","type":"post","link":"https:\/\/www.gyuroot.com\/wordpress\/?p=737","title":{"rendered":"Service Level"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_63 counter-hierarchy ez-toc-counter ez-toc-white ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title \" >\ubaa9\ucc28<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.gyuroot.com\/wordpress\/?p=737\/#SLAService_Level_Agreement\" title=\"SLA(Service Level Agreement)\">SLA(Service Level Agreement)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.gyuroot.com\/wordpress\/?p=737\/#SLOService_Level_Objective\" title=\"SLO(Service Level Objective)\">SLO(Service Level Objective)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.gyuroot.com\/wordpress\/?p=737\/#SLIService_Level_Indicatior\" title=\"SLI(Service Level Indicatior)\">SLI(Service Level Indicatior)<\/a><\/li><\/ul><\/nav><\/div>\n\n<pre class=\"wp-block-preformatted\">\ud83d\udd20 \uae30\uc5c5\uc774 \uc81c\uacf5\ud558\ub294 \uc11c\ube44\uc2a4\uc758 \ud488\uc9c8\uacfc \uc131\ub2a5\uc744 \ub098\ud0c0\ub0b4\ub294 \uc9c0\ud45c\uc785\ub2c8\ub2e4. \uc774\ub294 \uace0\uac1d\uc774 \uae30\uc5c5\uacfc\uc758 \uc11c\ube44\uc2a4 \uac70\ub798\uc5d0\uc11c \uae30\ub300\ud558\ub294 \uc694\uad6c\uc0ac\ud56d\uacfc \ube44\uad50\ud558\uc5ec \uc5bc\ub9c8\ub098 \ub9cc\uc871\uc2a4\ub7ec\uc6b4 \uc11c\ube44\uc2a4\uac00 \uc81c\uacf5\ub418\uc5c8\ub294\uc9c0\ub97c \uce21\uc815\ud558\ub294\ub370 \uc0ac\uc6a9\ub429\ub2c8\ub2e4.<\/pre>\n\n\n\n<figure class=\"wp-block-image size-full\"><img fetchpriority=\"high\" decoding=\"async\" width=\"967\" height=\"342\" src=\"https:\/\/www.gyuroot.com\/wordpress\/wp-content\/uploads\/image-85.png\" alt=\"\" class=\"wp-image-739\" srcset=\"https:\/\/www.gyuroot.com\/wordpress\/wp-content\/uploads\/image-85.png 967w, https:\/\/www.gyuroot.com\/wordpress\/wp-content\/uploads\/image-85-300x106.png 300w, https:\/\/www.gyuroot.com\/wordpress\/wp-content\/uploads\/image-85-768x272.png 768w\" sizes=\"(max-width: 967px) 100vw, 967px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"SLAService_Level_Agreement\"><\/span>SLA(Service Level Agreement)<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<pre class=\"wp-block-preformatted\">\ud83d\udd20 \uac00\ub3d9 \uc2dc\uac04, \ub300\uc751 \ubc0f \ucc45\uc784\uacfc \uac19\uc740 \uce21\uc815 \uac00\ub2a5\ud55c \uba54\ud2b8\ub9ad\uc5d0 \ub300\ud55c \uacf5\uae09\uc790\uc640 \uace0\uac1d \uac04\uc758 <strong>\uacc4\uc57d<\/strong>\uc785\ub2c8\ub2e4. SLA\ub294 \uc2e0\ub8b0\ub97c \uc313\ub294 \ub370 \uc911\uc694\ud55c \uc5ed\ud560\uc744 \ud558\ub294 IT \ud300\uacfc \uace0\uac1d \uac04\uc758 \uae30\ubcf8 \uacc4\uc57d\uc785\ub2c8\ub2e4. \uc774\ub97c \ud1b5\ud574 \uace0\uac1d\uc758 \uae30\ub300\uce58\ub97c \uad00\ub9ac\ud558\uace0 \ud574\uacb0\ud574\uc57c \ud560 \uc774\uc288\ub97c \ud300\uc774 \uc54c \uc218 \uc788\uc2b5\ub2c8\ub2e4. SLA\ub97c \ub9c8\ub828\ud558\uba74 \uc11c\ube44\uc2a4 \uae30\ub300\uce58\uc5d0 \ub300\ud55c \uc0c1\ud638\uc801\uc778 \uc774\ud574\ub97c \uac16\ucd9c \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/pre>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"SLOService_Level_Objective\"><\/span>SLO(Service Level Objective)<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<pre class=\"wp-block-preformatted\">\ud83d\udd20 \uc11c\ube44\uc2a4 \uc81c\uacf5\uc790\uac00 \uc11c\ube44\uc2a4\uc758 \ud488\uc9c8\uacfc \uc131\ub2a5\uc744 \uc720\uc9c0\ud558\uae30 \uc704\ud574 \uc124\uc815\ud558\ub294 <strong>\ubaa9\ud45c<\/strong>\ub97c \ub9d0\ud569\ub2c8\ub2e4. SLO\ub294 \uc77c\ubc18\uc801\uc73c\ub85c \uc11c\ube44\uc2a4\uc758 \uac00\uc6a9\uc131, \uc751\ub2f5 \uc2dc\uac04, \ucc98\ub9ac\ub7c9 \ub4f1\uacfc \uac19\uc740 \ud2b9\uc815\ud55c \uc9c0\ud45c\ub97c \uae30\uc900\uc73c\ub85c \uc815\uc758\ub429\ub2c8\ub2e4.\n\u2705 SLI \uc5c6\uc774\ub294 SLO\ub97c \uc5bb\uc744 \uc218 \uc5c6\uc2b5\ub2c8\ub2e4.<\/pre>\n\n\n\n<p>SLO\uc758 \ubaa9\uc801\uc740 \uace0\uac1d\uc758 \uad00\uc810\uc5d0\uc11c \ud488\uc9c8\uc744 \uc815\ud655\ud558\uac8c \uce21\uc815\ud558\ub294 \uba85\ud655\ud55c \uc2e0\ud638\ub97c \ud655\ubcf4\ud558\ub294 \uac83\uc785\ub2c8\ub2e4. \uac01 \uc11c\ube44\uc2a4 \ud300\uc740 \uc11c\ube44\uc2a4 \uc18c\ube44\uc790\uc758 \uacbd\ud5d8\uc5d0 \ub530\ub77c \uc11c\ube44\uc2a4\uc758 \uac00\uc7a5 \uc911\uc694\ud55c \uce21\uc815 \uac00\ub2a5\ud55c \uba54\ud2b8\ub9ad\uc5d0 \ud5c8\uc6a9\ub418\ub294 \ubc94\uc704\ub97c \uc815\uc758\ud558\ub294 \uc18c\uaddc\ubaa8\uc758 SLO(\uc11c\ube44\uc2a4 \uc218\uc900 \ubaa9\ud45c) \uc9d1\ud569\uc744 \ub9cc\ub4ed\ub2c8\ub2e4.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"SLIService_Level_Indicatior\"><\/span>SLI(Service Level Indicatior)<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<pre class=\"wp-block-preformatted\">\ud83d\udd20 \uc8fc\uc5b4\uc9c4 \uc2dc\uac04\uc5d0 \uace0\uac1d\uc774 \ubc1b\uace0 \uc788\ub294 \uc131\ub2a5 \uce21\uc815\uce58\ub97c \ub098\ud0c0\ub0b4\ub294 <strong>\uba54\ud2b8\ub9ad<\/strong>\uc785\ub2c8\ub2e4.\n(e.g : \ubaa8\ub2c8\ud130\ub9c1 \uc2dc\uc2a4\ud15c\uc744 \uc0ac\uc6a9\ud574\uc11c \uce21\uc815\ud558\uac70\ub098 \ub85c\uadf8\uc5d0\uc11c \uacc4\uc0b0\ud574\uc11c \ub098\uc628 \uc2e4\uc81c \uc22b\uc790\uac12)<\/pre>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<blockquote class=\"wp-block-quote\">\n<p>\ud83d\udca1 \uc5b4\ub5a4 \uc870\uc9c1\uc758 SLO\uac00 \ub2e4\uc74c\uacfc \uac19\ub2e4\uba74 SLO\ub97c \ub2ec\uc131\ud558\ub824\uba74 \uc5b4\ub5a4 \uba54\ud2b8\ub9ad\uc744 \uc218\uc9d1\ud558\uace0 \uc5b4\ub5bb\uac8c \uacc4\uc0b0\ud574\uc57c \ud560\uae4c?<br> <code>\"GET \ud638\ucd9c\uc758 99%\ub294 10ms \uc774\ub0b4\uc5d0 \uc218\ud589\ub418\uc5b4\uc57c \ud55c\ub2e4\"<\/code><\/p>\n<cite>GET \ud638\ucd9c\uc744 100\uac1c\ub97c \ubc1b\uc558\uc73c\uba74 99\uac1c\ub294 \uc751\ub2f5\uc18d\ub3c4\uac00 10ms\uac00 \ubb34\uc870\uac74 \ub118\uc5b4\uc57c \ub41c\ub2e4\ub294 \ub73b<\/cite><\/blockquote>\n\n\n\n<p>\uc774 \ubaa9\ud45c\ub97c \ub2ec\uc131\ud558\uae30 \uc704\ud574\uc11c\ub294 GET \ud638\ucd9c\uc758 \uc751\ub2f5 \uc2dc\uac04\uc744 \ubaa8\ub2c8\ud130\ub9c1\ud558\uace0, \uadf8 \uc911 \uc751\ub2f5\uc18d\ub3c4\uac00 \ub290\ub9b0\uc21c\uc73c\ub85c \uc0c1\uc704 1%\uc5d0 \ud574\ub2f9\ud558\ub294 \uc751\ub2f5 \uc2dc\uac04\uc744 \ud30c\uc545\ud574\uc57c \ud569\ub2c8\ub2e4. \uc774\ub97c \ud1b5\ud574 \ub290\ub9b0 \uc751\ub2f5\uc744 \uc2dd\ubcc4\ud558\uace0 \uc131\ub2a5 \uac1c\uc120\uc744 \uc704\ud55c \ub300\uc751\uc744 \ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<p>\ub530\ub77c\uc11c, GET \ud638\ucd9c\uc758 \uc751\ub2f5 \uc2dc\uac04\uc744 \uc218\uc9d1\ud558\uace0 \uc774\ub97c \ubd84\uc11d\ud558\uc5ec, \uc751\ub2f5 \uc2dc\uac04\uc774 10ms \uc774\ud558\uc778 \ube44\uc728\uc744 \uacc4\uc0b0\ud558\ub294 \uac83\uc774 \uc911\uc694\ud569\ub2c8\ub2e4. \uc774 \ube44\uc728\uc744 \ucd94\uc801\ud558\uc5ec SLO\ub97c \ucda9\uc871\ud558\ub294\uc9c0 \uc5ec\ubd80\ub97c \ud310\ub2e8\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<p>\uac04\ub2e8\ud788 \ub9d0\ud574\uc11c, GET \ud638\ucd9c\uc758 \uc751\ub2f5 \uc2dc\uac04\uc744 \ubaa8\ub2c8\ud130\ub9c1\ud558\uc5ec 10ms \uc774\ub0b4\uc5d0 \uc218\ud589\ub418\ub294 \ube44\uc728\uc744 \uacc4\uc0b0\ud558\uc5ec SLO\ub97c \ud3c9\uac00\ud558\uace0, \ud544\uc694\ud55c \uc870\uce58\ub97c \ucde8\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\ud83d\udd20 \uae30\uc5c5\uc774 \uc81c\uacf5\ud558\ub294 \uc11c\ube44\uc2a4\uc758 \ud488\uc9c8\uacfc \uc131\ub2a5\uc744 \ub098\ud0c0\ub0b4\ub294 \uc9c0\ud45c\uc785\ub2c8\ub2e4. \uc774\ub294 \uace0\uac1d\uc774 \uae30\uc5c5\uacfc\uc758 \uc11c\ube44\uc2a4 \uac70\ub798\uc5d0\uc11c \uae30\ub300\ud558\ub294 \uc694\uad6c\uc0ac\ud56d\uacfc \ube44\uad50\ud558\uc5ec \uc5bc\ub9c8\ub098 \ub9cc\uc871\uc2a4\ub7ec\uc6b4 \uc11c\ube44\uc2a4\uac00 \uc81c\uacf5\ub418\uc5c8\ub294\uc9c0\ub97c \uce21\uc815\ud558\ub294\ub370 \uc0ac\uc6a9\ub429\ub2c8\ub2e4. SLA(Service Level Agreement) \ud83d\udd20 \uac00\ub3d9 \uc2dc\uac04, \ub300\uc751 \ubc0f \ucc45\uc784\uacfc \uac19\uc740 \uce21\uc815 \uac00\ub2a5\ud55c \uba54\ud2b8\ub9ad\uc5d0 \ub300\ud55c \uacf5\uae09\uc790\uc640 \uace0\uac1d \uac04\uc758 \uacc4\uc57d\uc785\ub2c8\ub2e4. SLA\ub294 \uc2e0\ub8b0\ub97c \uc313\ub294 \ub370 \uc911\uc694\ud55c \uc5ed\ud560\uc744 \ud558\ub294 IT \ud300\uacfc \uace0\uac1d \uac04\uc758 \uae30\ubcf8 \uacc4\uc57d\uc785\ub2c8\ub2e4. \uc774\ub97c \ud1b5\ud574 &#8230; <a title=\"Service Level\" class=\"read-more\" href=\"https:\/\/www.gyuroot.com\/wordpress\/?p=737\" aria-label=\"More on Service Level\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_eb_attr":""},"categories":[1],"tags":[],"_links":{"self":[{"href":"https:\/\/www.gyuroot.com\/wordpress\/index.php?rest_route=\/wp\/v2\/posts\/737"}],"collection":[{"href":"https:\/\/www.gyuroot.com\/wordpress\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.gyuroot.com\/wordpress\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.gyuroot.com\/wordpress\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.gyuroot.com\/wordpress\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=737"}],"version-history":[{"count":3,"href":"https:\/\/www.gyuroot.com\/wordpress\/index.php?rest_route=\/wp\/v2\/posts\/737\/revisions"}],"predecessor-version":[{"id":743,"href":"https:\/\/www.gyuroot.com\/wordpress\/index.php?rest_route=\/wp\/v2\/posts\/737\/revisions\/743"}],"wp:attachment":[{"href":"https:\/\/www.gyuroot.com\/wordpress\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=737"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.gyuroot.com\/wordpress\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=737"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.gyuroot.com\/wordpress\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=737"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}